using System.Diagnostics; using App.Metrics; using Myriad.Builders; using Myriad.Rest; using Myriad.Rest.Types.Requests; using Myriad.Types; using NodaTime; using Serilog; namespace PluralKit.Bot; public class ErrorMessageService { // globally rate limit errors for now, don't want to spam users when something breaks private static readonly Duration MinErrorInterval = Duration.FromSeconds(10); private static readonly Duration IntervalFromStartup = Duration.FromMinutes(2); private readonly ILogger _logger; private readonly BotConfig _botConfig; private readonly IMetrics _metrics; private readonly DiscordApiClient _rest; public ErrorMessageService(BotConfig botConfig, IMetrics metrics, ILogger logger, DiscordApiClient rest) { _botConfig = botConfig; _metrics = metrics; _logger = logger; _rest = rest; lastErrorTime = SystemClock.Instance.GetCurrentInstant(); } // private readonly ConcurrentDictionary _lastErrorInChannel = new ConcurrentDictionary(); private Instant lastErrorTime { get; set; } public async Task SendErrorMessage(ulong channelId, string errorId) { var now = SystemClock.Instance.GetCurrentInstant(); if (!ShouldSendErrorMessage(channelId, now)) { _logger.Warning("Rate limited sending error message to {ChannelId} with error code {ErrorId}", channelId, errorId); _metrics.Measure.Meter.Mark(BotMetrics.ErrorMessagesSent, "throttled"); return; } var channelInfo = _botConfig.IsBetaBot ? "**#beta-testing** on **[the support server *(click to join)*](https://discord.gg/THvbH59btW)**" : "**#bug-reports-and-errors** on **[the support server *(click to join)*](https://discord.gg/PczBt78)**"; var embed = new EmbedBuilder() .Color(0xE74C3C) .Title("Internal error occurred") .Description($"For support, please send the error code above in {channelInfo} with a description of what you were doing at the time.") .Footer(new Embed.EmbedFooter(errorId)) .Timestamp(now.ToDateTimeOffset().ToString("O")); try { await _rest.CreateMessage(channelId, new MessageRequest { Content = $"> **Error code:** `{errorId}`", Embeds = new[] { embed.Build() } }); _logger.Information("Sent error message to {ChannelId} with error code {ErrorId}", channelId, errorId); _metrics.Measure.Meter.Mark(BotMetrics.ErrorMessagesSent, "sent"); } catch (Exception e) { _logger.Error(e, "Error sending error message to {ChannelId}", channelId); _metrics.Measure.Meter.Mark(BotMetrics.ErrorMessagesSent, "failed"); throw; } } private bool ShouldSendErrorMessage(ulong channelId, Instant now) { // if (_lastErrorInChannel.TryGetValue(channelId, out var lastErrorTime)) var startupTime = Instant.FromDateTimeUtc(Process.GetCurrentProcess().StartTime.ToUniversalTime()); // don't send errors during startup // mostly because Npgsql throws a bunch of errors when opening connections sometimes??? if (now - startupTime < IntervalFromStartup && !_botConfig.IsBetaBot) return false; var interval = now - lastErrorTime; if (interval < MinErrorInterval) return false; // _lastErrorInChannel[channelId] = now; lastErrorTime = now; return true; } }